Disaster Recovery Service Management Platform

Product

I. Host Service Module

·        Core Functions: Provides a unified list of managed servers, supporting comprehensive host inspections (including configuration details and health status). Configuration data is automatically collected via Facter and standardized using Puppet for configuration management.

·        Pain Point Alignment: Breaks down silos in multi-system host management, creating a unified resource view. Automated inspections replace manual checks, improving monitoring efficiency and enabling timely risk detection.

II. Scenario Planning and Process Management Module

·        Core Functions:

1.    Scenario Plans: Supports creating scenarios based on actual disaster recovery requirements (e.g., production-to-DR switchover), associating multiple plans. New plans require multi-level approval before activation.

2.    Process Templates: Drag-and-drop visual editor allows defining disaster recovery workflows, with full CRUD (create, read, update, delete) for nodes, standardizing the “Scenario – Plan – Process” linkage.

·        Pain Point Alignment: Converts frequent DR scenario changes into standardized processes, reducing human error. Approval workflows ensure plan validity, addressing challenges of frequent configuration changes.

III. Task Scheduling and Emergency Response Module

·        Core Functions:

1.    Task Scheduling: Creates scheduled DR switchover tasks based on approved scenario plans, executed upon work order approval. Supports re-execution and historical record retention, fulfilling regular drill requirements.

2.    Emergency Response: Enables quick creation of emergency tasks for sudden failures. Leverages MCollective scheduler for cross-node orchestration, with ActiveMQ ensuring synchronized task status. Includes permission approval and instant messaging collaboration.

·        Pain Point Alignment: Automated orchestration and collaboration tools shorten emergency response times and reduce communication overhead. Work order approvals guarantee compliance, addressing “low efficiency and poor coordination” in emergency responses.

IV. Custom Dashboards and Reporting Module

·        Core Functions:

1.    Custom Dashboards: Provides a dynamic business-oriented view of the DR switchover process. Allows flexible arrangement of phases (e.g., preparation, execution) and real-time status monitoring. Automatically links process nodes to calculate RTO, ensuring accuracy.

2.    Reporting: Automatically generates structured post-switchover reports containing task details, execution results, and RTO/RPO compliance. Supports historical data tracing.

·        Pain Point Alignment: Dashboards deliver a “single-screen view” of DR status, enabling management to quickly assess progress. Reports support auditing and post-mortem analysis, addressing “lack of visualization and weak decision support.”

V. System Management Module

·        Core Functions: Covers user, department, role, and permission management. Matrix-based permission assignments (e.g., admin vs. operations roles) clearly define operational boundaries. All user actions are logged for full lifecycle traceability.

·        Pain Point Alignment: Meets the stringent security and compliance requirements of industries such as finance and government. Granular permission control prevents unauthorized operations, while operation logs ensure auditability and compliance.


分享:
热线
热线电话
+86-10-57321188
微信咨询
微信扫一扫立即咨询
微信