Next-Generation Life Insurance Core Policy Servicing System

Product

I. Refined Access Control Module (Addressing “Unclear Permission Management”)

·        Multi-Dimensional Permission Configuration: Supports 15 levels of policy servicing permissions, precisely defined by amount thresholds, timeliness, and project scope. Project-level permissions can override hierarchical levels, enabling a flexible “hierarchical + exception-based” control model.

·        Traceable Permissions: Embedded change-tracking mechanism synchronizes operations to the authorization configuration table (e.g., T_CS_AUTH_CFG), ensuring full compliance and audit readiness.

·        Menu-Permission Linkage: Business/management menus are directly bound to permission levels, managed through a unified technical platform. New external channels can be integrated without additional configuration, reducing adaptation costs.

II. Regional & Task Pool Management Module (Addressing “Fragmented Regional and Task Management”)

·        Structured Regional Management: Establishes a three-tier association of “Region (T_CS_AREA) – Regional Organization (T_CS_AREA_ORGAN) – Regional Personnel (T_CS_AREA_PERSON)”, binding responsibilities through codes/IDs and clarifying cross-regional accountability.

·        End-to-End Task Pools: At each servicing stage (e.g., policy value calculation, request intake), personal task pools (prioritizing user-responsible tasks, sorted by time/priority) are combined with shared task pools (supporting “apply-for-task” dynamic allocation), preventing backlog and omission.

III. End-to-End Business Processing Module (Addressing “Lack of Workflow Closure”)

·        Full-Chain Processing: Covers the closed-loop sequence of “trial calculation (data directly linked to intake, reducing re-entry) – intake (tasks routed via pools, real-time information sync) – multi-level review (multi-dimensional checks with task pool and permission validation) – activation”.

·        Exception Handling: Supports rollback with recorded reasons and task reassignment, ensuring full traceability and reducing rework.

IV. Data Integration & System Collaboration Module (Addressing “Low Data/System Synergy”)

·        Standardization & Reuse: Leverages UDMP components to reuse foundational elements; unified data tables (e.g., T_CS_APPLICATION for application info) ensure data consistency.

·        Deep Integration: Seamlessly connects with the workflow system via IBPMCI interface (reducing manual intervention) and synchronizes in real time with the core policy system (e.g., T_CONTRACT_MASTER).

·        High Extensibility: When adding new business channels, the inheritable permission configuration allows adaptation through simple setup—no need to develop new modules.


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